
CUSTOM ALARM, of Rochester, MN, was named the 2011 Police Dispatch Quality (PDQ) Award winner at ESX in Charlotte, NC, June 7. Announced by the Security Industry Alarm Coalition (SIAC) and the False Alarm Reduction Association (FARA)., and co-sponsored by Honeywell Security, Security Sales & Integration Magazine, and the Installation Quality (IQ) Program, the PDQ Award recognizes the security company that best demonstrates a proactive and cooperative effort to reduce unnecessary alarm dispatches.